National Patient Survey

The information below is taken from the national GP Patient Survey. The results for this practice are depicted below. More detailed results from the GP Patient Survey are available from the GP Patient Survey website at: www.gp-patient.co.uk.

The proportion of respondents to the GP patient survey who gave a positive answer to ‘Generally, how easy is it to get through to someone at your GP surgery on the phone?. Higher values are better

65% of patients reported it was easy to get through to the practice on the phone

Percentage of patients rating their experience of making an appointment as good or very good

60% of patients are satisfied with their experience of making an appointment

The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good.. Higher values are better

86% of patients felt that their overall experience was good or very good

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